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In her article on RSS feeds, Amy Gahran writes:
Almost every established e-mail publisher I know right now is finding it nearly impossible to keep their subscription list from inexorably shrinking, largely due to this address turnover phenomenon. Often, an address that was subscribed only a few weeks or months before will suddenly start bouncing. If your bounce rate is climbing, that’s a good indicator that you should implement a webfeed and promote it as an option to your audience. This strategy could preserve your readership in the long run.I'm skeptical. Considering the relatively low penetration of "RSS feed" technology in mainstream America, I really doubt that offering webfeeds to political newsletter readers would be successful to the extent Gahran claims. My observation has been that online supporters are made up of a lot of novice tech users who subscribe to political lists as a way of keeping updated with the campaigns and issues they care about. More importantly than their inexperience with technology (and this is assumed-- I'd like to see some research on it), their subscriptions to these newsletters are usually timed around an issue or candidate campaign. I'm not sure that users who are juggling a number of subscriptions are unhappy with the situation.
The tricky part is once the campaign is over... then the newsletters get old. I'm so sick of hearing from John Kerry (you lost, Senator! Move on! (literally)) that I do agree with Gahran that there has to be, at some point, a way of keeping track of subscriptions.

7 Comments:
I think it's pretty clear that RSS is not yet ready for prime time, but I don't see any reason why the use of the technology can't grow going forwards. After all, when e-mail first came out most people probably never saw themselves ever even having an email account, much less getting e-newsletters on a regular basis.
The trick will be making the technology accessible to non-techies. While I find the new Safari RSS reader a bit lacking, it will open the doors to millions of Apple users who probably never would have even tried RSS if not for its inclusion in the base operating system (that was certainly the case for me).
Like most web technologies, the key question to ask is: "Is RSS effective technology? Does it solve problems?" I'd definitely answer yes, and as a result I fully expect its use to grow in the future. It certainly won't replace email any time soon (if ever), but it's certainly worth exploring.
Good points, Mike. The only other point I'd like to make is that RSS puts control of information wholly in the hands of the reader who selects which blogs he/she wants to read on a regular basis. This closes the user off to new sources of information -- by not visiting the blogs in person, don't they lose out on access/exposure to other sources that they may not stumble upon themselves? Doesn't it heighten the echo-chamber effect?
“We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results.”
- Herman Melville
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